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Errors backing up VM using DPM 2016

Issue:

You’ve added a Hyper-V VM onto DPM 2016 and the VM is failing to backup.

Replica creation fails with the following error “DPM failed to communicate with DPM Server Name because of a communication error with the protection agent. (ID 53 Details: Not implemented (0x80000001))”

Subsequent Consistency check’s fail with the error “An unexpected error occurred while the job was running. (ID 104 Details: Unknown error (0x80041024) (0x80041024))”

If you watch the VM in the Hyper-V manager you will see the snapshot attempt to be created but seems to fail around 9% and immediately merges the changes.

Solution:

The simple solution to this is to edit the VM properties and uncheck the “Backup (volume shadow copy)” checkbox from the list of Integration Services.

Once this is done, re-run the Consistency check and it should work.

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